Privacy Policy

How we collect, use, and protect your personal information

At Eco Saver, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of information when you interact with our website, services, and products. We encourage you to read this policy carefully to understand how we handle your data.

1 Information We Collect

We collect several categories of information to provide and improve our services:

Personal Information

This includes information that can identify you directly, such as your name, email address, phone number, home or business address, property details, and payment information when you register for services, request consultations, or complete transactions.

Technical Information

When you visit our website, we automatically collect technical data including your IP address, browser type and version, operating system, device identifiers, pages visited, time spent on pages, and referring website addresses.

Energy Usage Data

Our services may collect energy consumption data from your property, including utility usage patterns, equipment performance metrics, and operational parameters. This data is essential for providing our core energy management services.

2 How We Use Your Information

We utilize the information we collect for the following purposes:

3 Information Sharing

We may share your information with the following categories of recipients:

Recipient Purpose Data Shared
Service Providers Hosting, analytics, payment processing, customer support Necessary technical data
Utility Partners Energy programs, demand response Aggregated usage data
Government Agencies Compliance, incentive programs As required by law
Business Transfers Mergers, acquisitions Business information

We do not sell your personal information to third parties for marketing purposes.

4 Data Security

We implement comprehensive security measures to protect your information:

Security Commitment

While we employ robust security measures, no system is completely impenetrable. We are committed to continuous improvement and will notify affected users of any data breaches as required by applicable law.

5 Your Privacy Rights

Depending on your location, you may have the following rights:

Contact our Privacy Team to exercise these rights. We will respond within 30 days.

6 Cookies and Tracking

We use cookies and similar technologies:

Manage cookie preferences through your browser settings or our consent platform.

7 Data Retention

We retain your information as long as necessary:

8 International Transfers

Your information may be transferred internationally. When we do, we ensure appropriate safeguards including Standard Contractual Clauses and compliance with applicable data protection frameworks such as the EU-US Data Privacy Framework.

9 Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors. If we become aware of inadvertent collection, we will delete such information promptly.

10 Policy Updates

We may update this Privacy Policy periodically. Material changes will be communicated by posting the updated policy on this page with a revised "Last Updated" date. We encourage periodic review of this policy.

Contact Our Privacy Team

For privacy questions or data requests:

[email protected]